Meet Our Team

Meet The Team

Confident - Control - Choices

Julie Jerbic

General Manager, JP. CEM.

“Good plans shape good decisions. That’s why good planning helps to make elusive dreams come true.”

"Take into account that great love and great achievements involve great risk"

About Julie

Julie Jerbic is our General Manager and heads the Help Desk Team. Julie’s attention to detail is impeccable and she takes great pride in making sure every conference registration setup is a total success for both the delegate and the conference convener. Julie specialises in academic and association conferences, with complex abstract programs.

Val Sanders

Founding Director, CEO, JP, CEM

"Our sights are clearly set on the future in technology. We will lead with professionalism, innovation, creativity and long-term profitability and will achieve this in partnership with people that hold the same vision."

"The world is big and I would like to see it before it gets dark"

About Val

Val has a background of management in law practices and travel agencies. She brings to the company her extensive experience of over 40 years in corporate management, the MICE, tourism and travel industries, conference management and the application of e-commerce enabled technology to business.

Daniel Long

UI, Web & Graphic Design

"The computer can't tell you the emotional story. It can give you the exact mathematical design, but what's missing is the eyebrows."

"Do it with passion or not at all"

About Daniel

Daniel, has worked in the conference and event technology industry for many years and has a unique set of skills in ticketing and event registration together with a strong technical understanding of how to develop rich user experiences.

Samantha Turner

Conference & Event Manager
Help Desk Support

"Ability is what you’re capable of doing, motivation determines what you do, attitude determines how well you do it"

"Be fearless in the pursuit of what sets your soul on fire"

About Samantha

Samantha brings with her over 10 years’ experience in managing conferences and events. After completing her diploma of Events Management in London, she returned to Australia and began working on the Gold Coast with some iconic companies including SkyPoint and RSPCA.

Craig Hassell

Conference & Event Manager
Help Desk Support

"I hate the word 'no', it's the boring option! Finding ways to make something a 'yes' is the best part of creating events."

"Always explore the positives of an idea before the negatives"

About Craig

Craig has over 25 years of involvement in management within the hospitality, conference and event industry, in both Australia and overseas. Craig’s diverse range of experience provide him with a high level of expertise in all areas of organising and running events. His knowledge of hotel and venue operations is invaluable to our clients.

Joshua Zhang

Software Engineer

"The best reaction to 'this is confusing, where are the help docs' is to rewrite the feature to make it less confusing, not write more docs"

"First solve the problem, then write the code."

About Joshua

Joshua who has lived and worked in China has vast experience in Wireless Union Systems, Storage Management Systems, Geographic Information Systems and Web Base Data Systems. Joshua now lives in Australia with his young family and has become a vital part of the continued development of Conference Online’s technology.

Cara Skinner

Graphic Designer, Event Technology Specialist

"Design is so simple, thats why it is complicated"

Show the world what you can do!

About Cara

My interests include reading a good book, creating new experiences, clever gadgets, great coffee and technology. I derive inspiration from people and I am always striving for self-improvement. I am passionate about helping small businesses grow by using my skills and techniques that greatly improve brand recognition and fuel audience conversation.

Elise Reader

Administrator, Event Technology Specialist, Accommodation Manager

"For every minute spent organising, an hour is earned"

"Live without pretending, love without depending, listen without defending and speak without offending"

About Elise

Elise has been a lover of IT and creative technology for the better part of her life. She uses her creativity in every aspect of her work to always improve and streamline processes. Elise’s greatest asset is her excellent communication with clients. She takes great pride in her work and loves being a part of the Conference Online team.

Sarah Jones

Conference and Events Manager

"The only way to achieve the impossible is to believe it is possible"

"The only way to achieve the impossible is to believe it is possible"

About Sarah

With a passion for the events industry and ensuring the success of any event she works on, Sarah brings to Conference Online over 10 years experience. Sarah has a background in corporate, association and not-for-profit events ranging from 100 - 1000 delegates.

Erin Rapson

Conference Organiser, Help Desk Support

"I'm the new Sinatra, and since I made it here I can make it anywhere, yeah, they love me everywhere"

"To be or not to be, this is my awesome motto!"

Erin Rapson

Erin Rapson is a key member of our Conference Management team. Erin holds a Bachelor of Business Degree, majoring in Hotel and Event Management. Erin has worked in the hospitality industry for ten years. Erin’s organisational skills are second-to-none and she is extremely passionate about managing conferences.

Michael Chase-Smith


"The best time to plant a tree was 20 years ago. The second best time is now"

"The world is big and I would like to see it before it gets dark"

About Michael

Michael has over 30 years experience in the technology industry, the last 25 years providing consulting services to the travel and conference industries. Michael has held senior management positions with travel and technology organisations in Australia and overseas and has been involved with the growth of one of Australia's leading Corporate Travel Management Companies since 2002.

Jock Robertson

Director, Legal Council

"The best time to plant a tree was 20 years ago. The second best time is now"

"The world is big and I would like to see it before it gets dark"

About Jock

Jock acts in the capacity of in-house legal Counsel. He is an Australian Lawyer with 30 years general legal practice experience including that of Senior Partner of a large non metropolitan Australian Legal Firm. Jock has travelled extensively throughout the world and now devotes most of his working time to Conference Online.

Ian Phillips

Sales Development

"Expect the best, plan for the worst"

"Go big or go home"

About Ian

Ian has extensive experience in the events industry, from catering and hotel management to theming and production. As part of the Conference Online team he fulfils a Sales Development role which includes working with our Agents.